How CWIN handles your personal data

CWIN respect the privacy of its community members, and is committed to protecting the personal data they provide us. This disclaimer outlines how we collect, process, and store your personal information in compliance with the UK General Data Protection Regulation (UK GDPR).

1. Data Collection:
We may collect various types of personal information, including but not limited to your name, address, email, phone number, and service use history. This data is collected through our database website, forms, communication channels and other interactions you may have with us.

2. Data Purpose:
The personal data collected is used solely for the purposes of supporting our charitable mission, evaluating our services, processing donations, keeping you informed about our activities and events, safeguarding your wellbeing, and complying with legal and regulatory requirements.

3. Data Protection:
Your personal information is treated with the utmost confidentiality and is securely stored to prevent unauthorized access, disclosure, or alteration. Only CWIN staff and authorised volunteers can access the entirety of your data. CWIN stores your information on a secure server, and adopts safety measures and practices to protect your data.

4. Data Retention:
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this disclaimer or as required by law. Once the purpose has been fulfilled, we will securely dispose of or anonymize your data.

5. Data Sharing:
We may ask for your consent to share your personal information with other trusted service providers who assist us in carrying out our charitable activities, but we will never sell, rent, or lease your data to third parties for marketing or donation purposes. We will always tell you what information and why we would like to share it. We might share anonymous data with funders, partner organisations or on our social media, but nothing that can identify you personally without your consent.

6. Your Rights:
As a data subject, you have the right to access, rectify, or erase your personal data, as well as the right to object to or restrict its processing. To exercise these rights, please contact our offices at 21 Rose Street, on 0141 573 0978, or on

7. Marketing Communication:
If you have provided consent to receive communication about our activities, you can opt-out at any time by leaving our communication channels, by replying to text messages, by using the unsubscribe link provided in our emails or by contacting us directly at 21 Rose Street, on 0141 573 0978, or on

8. Cookies and Tracking Technologies:
Our website may use cookies and other tracking technologies to enhance your browsing experience. You can manage your preferences regarding cookies through your browser settings.

9. Children's Data:
We do not knowingly collect personal data from individuals under the age of 16 without appropriate parental or guardian consent. If we discover that we have collected data from a child without consent, we will take steps to delete it promptly.

10. Contact Information:
If you have any questions, concerns, or requests regarding your personal data or this disclaimer, please contact us at 21 Rose Street, on 0141 573 0978, or on

Central and West Integration Network SCIO
21 Rose Street, G3 6RE
0141 573 0978